privacy policy
Responsible for data processing
The person responsible for the processing of your personal data is:
ANGASOLUTIONS S.L
- NIF: B70990460
- Address: Lugar Aldea As Neves n42 – 15613 A Capela (A Coruña).
● E-mail address: info@portadasfragas.com
Personal data we collect
● Data provided by the user: Name, e-mail address, telephone number, payment information, and booking-related data (date, number of persons, etc.).
● Browsing data: IP address, pages visited, device and browser used, information about your activity on the website, among others.
Purpose of data processing
The personal data we collect is used for the following purposes:
● Reservation management: To process, confirm and manage reservations at our hotel/restaurant.
● Customer service: To respond to queries, manage incidents and improve the user experience.
● Marketing: If you have given your consent, we may send you communications about promotions, offers and news.
● Improved user experience: We use browsing data to optimise the website and provide you with a personalised service.
● Compliance with legal obligations: To comply with our tax, commercial and data protection obligations.
Legal basis for processing
The processing of your personal data is based on the following legal bases:
● Explicit consent: When you give us your consent to receive commercial communications or subscribe to our newsletter.
● Execution of contract: To manage bookings and the provision of our services.
● Legitimate interest: To improve the user experience on the website, always in accordance with your rights.
● Compliance with legal obligations: To comply with tax and data protection regulations.
Data recipients
We do not share your personal data with third parties except as necessary to fulfil the purposes described above or as required by law. Examples include:
● Payment service providers: When processing payments through external platforms.
● Software providers: To manage bookings and other related services.
User rights
Under the GDPR, you have the following rights over your personal data:
● Access: Request the information we hold about you.
● Deletion: Request the deletion of your data when it is no longer needed.
● Limitation of processing: Request to limit the processing of your data in certain situations.
● Oppose: Oppose the processing of your data.
● Portability: Requesting your data in a structured format and transferring it to another data controller.
To exercise these rights, you can send us an email at info@portadasfragas.com.
If you consider that we have not processed your data in accordance with current legislation, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).
Data security
We implement appropriate security measures to protect your personal data from unauthorised access, alteration or loss. However, you should be aware that no data transmission over the Internet is completely secure.
Use of cookies
This website uses cookies to improve your experience. For more information about the cookies we use and how to manage them, please see our Cookie Policy.
Changes to this Privacy Policy
We reserve the right to modify this policy to adapt it to changes in legislation or our practices. Any changes will be posted on this page with the date of the last update.
Contact
If you have any questions about this Privacy Policy or the processing of your data, you can contact us at:
● E-mail address: info@portadasfragas.com
● Address: Lugar Aldea As Neves n42 – 15613 A Capela (A Coruña).
